Monday, February 24, 2020

Business Negotiations in China Essay Example | Topics and Well Written Essays - 1500 words

Business Negotiations in China - Essay Example Kam-hon, Yang and Graham (2006, p. 623) say that family orientation is a very important value in the Chinese culture. This is demonstrated by the fact that Tom and his team were bombarded with questions about their family and personal lives. The fact that Barb Morgan was divorced must have portrayed a negative picture on the team. Because the Chinese value family bond they are usually more interested in personal information on business partners. The value of interpersonal relationships in the Chinese culture shows that the American negotiation team should have been more interested in socializing with the Chinese and make friends with them instead of paying more attention to the formal business negotiation process. Woo, Wilson and Liu assert that the Confucianism theory further explains the cultural basis of Chinese behavior as being motivated by the high values that the Chinese put into hierarchy and seniority. As a result, male business partners are considered more important in busi ness negotiations. In the Chinese culture men are considered more significant than their female counterparts and for this reason, men occupy most of the senior managerial positions in business organizations. The issue of seniority and gender in business culture is illustrated by the fact that the Motosuzhou Team talks with Barb Morgan while their eye contact was focused on Tom Sherman and Mark Porters because they were male and their opinion was thus considered of more value by the Chinese than that of Barb Morgan. This ruined the relationship of Morgan with the Chinese later during the negotiations and hence showed a negative image on the team by the Chinese who value good relationships. The American culture is very different from the Chinese culture as explained by Al-Khatib, Vollmers and Liu (2007, p. 84). Firstly, the Americans value formal relationships in business negotiations and activities and personal relationships are not considered necessary in doing business. On the othe r hand the Chinese consider business negotiations as personal interaction rather than interaction between companies or business firms. Because of these differences in culture the Electrowide team viewed the negotiations as two companies trying to strike a deal while the Chinese viewed the process as relationships between individuals. These differences must have caused disharmony between the Americans and the Chinese and hence contributed to the eventual failure of the negotiation process which was aimed at creating a joint business venture. Kam-hon, Yang and Graham (2006, p. 625) add that the western culture does not uphold physical expressions such as handshakes while the Chinese value physical expressions because they act as a sign of appreciation and respect. Question 2 According to Graham & Lam (2003, p. 82) strategic corporate plans of a company are crucial to the management decision of two companies which are trying to negotiate for a joint venture. Therefore, lack of compatib ility in two companies whi

Saturday, February 8, 2020

Operations Management Essay Example | Topics and Well Written Essays - 5500 words

Operations Management - Essay Example Operation management is the function of managing core activities such as creation, production, distribution and delivery of the organisation’s goods and services (Chase, and Aquilano, 1977). This management of organisation is associated with the conversion of labour and material into goods and services efficiently to maximise the profits of the organisation (Gaither, 1984).Managing of operations appropriately is important for organisations in order to ensure high productivity, and customer satisfaction (Krajewski, Ritzman, &Malhorta, 2007). 1.2 What will be discussed in this case study?(Synopsis) This case study will provide an extensive knowledge regarding the operational problems being faced by the hospital; Riyadh Medical Hospital. This case study will be focused on highlighting the critical operational problems such as Supply chain management, Inventory management, Waste and lean management; and Quality management Along with these critical problems, the case study will pro vide an overview of the structure and growth that are relevant to these essential areas of operational management.The elements mentioned above will be separately investigated to evaluate the importance of each of the operational management issues. ... spital.The operation management deals with managing core activities from the conversion of labour and material to goods and services (Apte, Maglaras, and Pinedo, 2008). This would allow us to better understand the issues related to operation management at Riyadh Military Hospital. This case study addresses the major operational management issues such as supply chain management, inventory management, waste and lean management and quality management at Riyadh military hospital. Each of the issues mentioned are a hurdle for the hospital to work effectively and efficiently. This case study helpsto analyse and provide recommendation to improve the understanding of these problems. The concept of operation management would be used to understand the information and the problems associated with the management at Riyadh Military Hospital. The supply chain management issue wouldhelp in learning more about the importance of supply chain in a hospital and how can the supply chain management affec t the overall performance of the Riyadh Military Hospital. Similarly, the inventory management issues will highlight the importance of keeping balance between the required inventory and the amount of inventory at hand. The excess inventory in a hospital can lead to unfavourable situations as it reduces the capacity of the organisation and the value perceived by the customers reduces. On the other hand, the waste and lean management issue would highlight the importance of processes that are aimed to reduce the waste and improve the efficiency of the hospital. Lean management is aimed to transform the processes radically and to reduce the cost of the processes(Schemenner, 1984). The last but not the least operational management issue; quality management, would highlight the importance of